Refund policy

We put a lot of love into our products— and we want you to feel that love in every flame. While our products are handmade and one-of-a-kind, we also stand behind their quality and your experience.

Returns

Because each candle is handcrafted, we can’t accept returns on items that have been burned or used. We hope you understand that once a candle is lit, it becomes uniquely yours.

Damaged or Incorrect Orders

If your candle arrives damaged, or if we made a mistake with your order, please contact us within 7 days of delivery. Just send an email to info@psychedeliccandle.co with your order number and a photo of the issue. We’ll gladly send a replacement or process a full refund — no stress, no hassle.

Changed Your Mind?

We get it — sometimes things shift. But due to the handmade nature of our products, we’re unable to offer returns or exchanges for reasons other than damage or fulfillment error.

Need Help?

Your experience matters to us. If something’s not right with your order, reach out anytime at info@psychedeliccandle.co. We’re here to help and make it right.