Shipping policy

We believe your ritual should never have to wait too long. Whether you're lighting your first flame or restocking your favorites, we work hard to get your order to you quickly, carefully, and consciously.

Processing Time

All orders are processed with care within 2–3 business days. During high-volume times — like product launches or seasonal sales — it may take us a little longer. We appreciate your patience while we pour with purpose.

U.S. Shipping Times

Once your order is on the move, standard shipping within the U.S. typically takes 3–7 business days. You'll receive a tracking number as soon as your package leaves our hands, so you can follow its journey home.

International Shipping

We’re proud to ship worldwide. International orders generally arrive within 7–21 business days, depending on your location and local customs. Please note that international deliveries may be subject to customs fees or import duties not included at checkout.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size. We aim to offer fair rates and never mark up shipping unnecessarily.

Tracking Your Order

As soon as your order ships, you’ll receive a confirmation email with tracking info. If you ever need help locating your package, our team is just a message away.

Still Have Questions?

Feel free to contact us. We’re here to help, and we love hearing from you.